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Why choose Cognite for your marketing?
Marketing Frequently Asked Questions
Do you also work with small startups?
Yes. Most of our clients are small companies, but we can also assist medium sized enterprises and everywhere in between. Tell us what budget you would like to spend and we can tell you what we can do for you within that budget.
Do you offer your services on a per task level?
Yes. You may choose to only use parts of our services and then pay for it at a per task level. The hourly retainer option does allow us to be more proactive, but we can help you with individual once-off tasks.
What results can you guarantee?
The branding and marketing tasks that we offer, as part of the retainer, is a best effort service. We focus on industry standard guidelines to improve both the short and long-term sales lead generation. However, there’s no magic bullet or instant way to increase sales. Our methods are followed internationally. These tasks are important, since your competitors will most likely be paying someone to perform them. Positive action will yield positive results. Inaction would likely make it easier for competitors to take the lead online.
What happens if not all the hours are used up in the month?
Generally, we do roll over the hours to the following month, but officially the hours do not carry over if not used. This has been added into the retainer as part of a safety measure for us in case we cannot get hold of a client to complete our tasks.
How would the retainer fit in with our current marketing department?
The marketing retainer has been specifically developed to seamlessly clip into the existing efforts of a client’s marketing department. All services are available, but it might be that only certain services within the retainer are required. We would then spend the retainer hours only on the tasks required by the existing marketing department.
How does the payment work for this retainer?
The branding & marketing retainer is a monthly retainer where you buy hours. You can choose between 10, 20, 40 or even 80 hour packages. As a rule, we suggest buying the 20 hour retainer bundle, since it gives us enough time to perform our duties and report on them. 40 hours may be overkill and 10 hours is more for light tasks per month.
Do you have a Service Level Agreement?
Yes, we have a Service Level Agreement which we would need you to sign. It allows both parties to have peace of mind in regard to what the retainer includes, how things are charged, how to cancel a retainer, copyright and lead times and more.